1. Introduction & Acceptance
Welcome to SeraTV. By accessing this website, purchasing a subscription, or otherwise using our service (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the Service.
These Terms, together with our Acceptable Use Policy, Privacy Policy, and Refund Policy, form a binding agreement between you and SeraTV governing your use of the Service.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into binding agreements to use the Service. By using the Service, you confirm that you meet these requirements.
The Service is intended solely for your personal, non-commercial use unless otherwise agreed in writing with SeraTV.
3. Description of Service
SeraTV provides subscription access and setup assistance only for content and services the business is legally authorized to distribute. Customers must comply with applicable laws, platform rules, and the Acceptable Use Policy.
- Live TV channels, movies, series, and sports content where offered
- Activation information and setup guidance for supported devices
- 24/7 customer support via WhatsApp
We do not host, store, or distribute any media content. A compatible third-party player may be required depending on your device. Content availability varies by plan, device, and region.
4. Accounts & Devices
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials, activation information, and playlist URLs. You agree not to share your access with individuals outside your authorized household.
Device Compatibility
Supported devices are listed in our setup guide and may change over time as app-store policies and platform availability evolve. App availability varies by device, region, and operating system.
5. Subscription, Billing & Payments
Plan duration, price, permitted connections, renewal terms, and delivery timing are shown during checkout. A subscription does not grant rights to redistribute, resell, copy, or publicly share access.
- Prices are displayed in your selected currency and may be subject to change with notice
- Subscription plans are prepaid and activate after payment confirmation
- Payments are processed securely via supported payment methods
- Renewal is confirmed through our billing process; you may renew before your plan expires
You are responsible for any taxes applicable to your purchase. All plans are subject to our Refund Policy.
6. Activation & Setup
After your order is processed, you will receive activation information via WhatsApp or email within the time shown at checkout. Follow the setup guide for your device to begin streaming.
If you need assistance, contact SeraTV support for activation or setup help.
7. Acceptable Use
You must use the Service in compliance with our Acceptable Use Policy. Prohibited conduct includes redistribution, credential sharing, unlawful activity, and attempts to bypass security or plan controls.
SeraTV may suspend or terminate access to the Service for violations of these Terms or the Acceptable Use Policy, with or without notice, where permitted by law.
8. Refunds & Cancellation
Refunds are governed by our Refund Policy. You may request a refund within the stated guarantee period if you are not satisfied. You may cancel your subscription at any time; cancellation prevents future renewals.
Cancellation does not automatically trigger a refund for the current billing period. See our Refund Policy for details.
9. Privacy
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information.
10. Service Availability
We aim to provide a reliable service. However, we do not guarantee uninterrupted or error-free access. Content and channel availability may vary and may change without notice.
Temporary outages for maintenance, upgrades, or technical issues may occur. Your streaming quality also depends on your internet connection and device.
11. Intellectual Property
All trademarks, logos, brand names, and service marks displayed on the Service are the property of their respective owners. You may not use them without prior written permission.
12. Disclaimers & Limitation of Liability
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
To the maximum extent permitted by applicable law, SeraTV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising out of or related to your use of the Service.
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or engage in prohibited activity. Upon termination, your right to use the Service ceases immediately.
You may also discontinue use of the Service at any time. Refund eligibility is determined in accordance with our Refund Policy.
14. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable to SeraTV's principal place of business, without regard to its conflict-of-law provisions. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.
16. Contact Us
If you have questions about these Terms or the Service, contact us:
Have questions about these terms?
Our support team can help you understand your rights and obligations under these Terms.