Legal
Acceptable Use Policy
1. Introduction
This Acceptable Use Policy ("AUP") defines the terms under which you may use SeraTV's services. By subscribing to or using SeraTV, you agree to comply with this policy. SeraTV may be used only for lawful personal access to services and content the operator is authorized to provide.
This policy applies to all users of the Service, including subscribers, trial users, and visitors to our website.
2. Permitted Use
You may use SeraTV for:
Streaming live TV, movies, and on-demand content for your personal, non-commercial use.
Accessing the service on devices you own or control, subject to your plan's connection limits.
Sharing access with household members, where permitted by your specific subscription plan.
3. Prohibited Activity
The following activities are strictly prohibited:
Redistributing, reselling, recording, copying, or publicly displaying access without explicit authorization from SeraTV.
Sharing account credentials, private activation information, or playlist URLs with individuals outside your authorized household.
Attempting to bypass plan limits, security controls, payment controls, or regional restrictions.
Using the service for unlawful, abusive, fraudulent, or copyright-infringing activity.
Using automated tools, bots, or scripts to access the service, or attempting to disrupt service availability.
Using fraudulent payment methods, chargeback abuse, or attempting to obtain service without payment.
4. Account Security
You are responsible for maintaining the security of your account:
- Keep your password and activation credentials confidential
- Do not share your playlist URL or Xtream Codes with others
- Use a strong password — at least 8 characters with mixed case, numbers, and symbols
- Monitor your account for unauthorized access
- Contact support immediately if you suspect your account has been compromised
SeraTV will never ask for your password via email or phone. Report suspicious requests immediately.
5. Reports and Enforcement
Report suspected abuse through SeraTV support. We take violations seriously and may take the following actions:
A formal notice to cease the violating activity.
Temporary or permanent account suspension where permitted by law.
Permanent account termination for severe or repeated violations.
Accounts may be restricted or suspended where permitted by law and the applicable service terms.
6. Questions About This Policy
If you have questions about this Acceptable Use Policy, contact us:
Have questions about acceptable use?
Our support team can clarify any aspect of this policy.