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Get instant help with activation, setup, playback, subscriptions, and billing. Our support team is available 24/7 on WhatsApp.
Setup Guide
Device installation instructions
Activation
Get help with activation
Billing
Payment & subscription help
Chat With Us on WhatsApp
Our support team is available 24/7 to help you with activation, setup, troubleshooting, and any other questions you may have.
Start Chat on WhatsAppResponse time: Usually within 2–5 minutes · Available: 24/7
Frequently Asked Questions
After you purchase a plan, you'll receive your activation details via WhatsApp within minutes. Follow the setup guide for your device. Need help? Contact us on WhatsApp.
SeraTV works with Smart TVs (Samsung, LG, Sony), Android TV / Google TV, Amazon Fire TV, Apple TV, iPhone & iPad, Android phones & tablets, Windows & Mac computers, and set-top boxes (MAG, etc.). See the full list in our setup guide.
To renew your subscription, simply contact us on WhatsApp. We'll send you payment details and activate your renewal within minutes.
Check your internet speed, use a wired connection if possible, switch to 5 GHz Wi-Fi, and close background apps. For persistent buffering issues, contact us on WhatsAppyle="color: var(--sera-primary);">contact us on WhatsApp and our team will help you resolve it.
Yes! Depending on your plan, you can use SeraTV on 1 to 6 devices simultaneously. Check the plan details on our pricing page for the exact number of connections included.
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with SeraTV for any reason, contact us on WhatsAppa%20refund" target="_blank" rel="noopener noreferrer" style="color: var(--sera-primary);">contact us on WhatsApp and we'll process your refund promptly.